News: Reports
Listening to tenants: Insights from the 2024/25 TSM Headline Report
Reports
Listening to tenants: Insights from the 2024/25 TSM Headline Report
Discover key tenant satisfaction trends from the 2024/25 TSM results and how landlords can use feedback to improve services.
10 November 2025
BMG and Regulator of Social Housing: National Tenant Survey results
Reports
BMG and Regulator of Social Housing: National Tenant Survey results
With the Regulator of Social Housing, we conducted the National Tenant Survey (NTS) to understand LCRA tenants satisfaction.
27 November 2024
Improving polling accuracy report
Polling Public attitudes Reports
Improving polling accuracy report
In our full report, Professor Will Jennings’ analysis, highlights our performance as one of the most accurate in terms of total absolute error.
8 November 2024